Shipping and returns

Shipping of your parcel

Parcels are generally shipped within 3 to 4 working days from receipt of payment for France and the Benelux countries. You should allow 4 to 6 working days for delivery to another European Union country. They are sent via La Poste by Colissimo with a tracking number and do not require a signature from the recipient. Parcels can be delivered to your home or to a collection point. A link to track your parcel online will be sent to you by email.

Shipping costs include the costs of preparation and packing as well as postage. We cannot group two orders placed separately and shipping costs will be applied to each of them. Your order is shipped at your own risk, but particular care is taken over the preparation and packaging of your items.

France & Benelux Home Delivery

Transporter Colissimo
Cost of delivery 7,90 €
Free when you spent €150 or more
Average delivery time 2 to 3 working days
Delivery days From Monday to Saturday

France & Benelux Delivery to Collection Point

Transporter Colissimo
Cost of delivery 5,90 €
Free when you spend €150 or more
Average delivery time 2 to 3 working days
Delivery days From Monday to Saturday

Europe* Home/Collection Point

Transporter Colissimo
Cost of delivery 12€
Free when you spend €200 or more
Average delivery time 3 à 5 working days
Delivery days From Monday to Saturday

* European Union area

Other countries : please contact us

The sizes of the boxes are appropriate and your items are properly protected.

Returning goods

Not happy with one or several items in your order? Returns are free of charge. 

All you have to do is print the pre-paid return label available in your personal space and attach it to the parcel you want to return.